We are based in Brisbane Australia, however due to the nature of the Internet we are happy to take on interstate and international clients.
Do you discount your work?
We have years of invaluable knowledge and experience in the web and IT industry. We provide excellent value to your business and we believe our price point is very reasonable so we never discount our work.
Do you undertake urgent work and are there additional fees?
Urgent jobs are apart of the industry and sometimes cannot be avoided. Although we will take on this sort of work please keep in mind it delays other client projects. Because of this we have a rush fee which applies to work that requires same of next day turnaround.
The following fees may apply to your project:
- Same day turnaround: 25% of the cost of the job
- Next day turnaround: 15% of the cost of the job.
Do you take on interstate and international clients?
What is the best way to get in contact with you?
Before the initial consultation, we prefer a phone conversation to get a quick run down of the work required. This way we can be prepared for when we meet with you face-to-face. After project requirements have been agreed and the project is underway, the best method of contact is email. Any project changes must be emailed to ensure said changes are documented.
If you have an emergency, please feel free to call us.
What payment options do you offer?
At this stage we only accept bank transfer payments. Once the project proposal has been signed off by both parties, a 50% deposit is required before any work begins. The remaining 50% is due on project completion.
What CMS or LMS software do you use?
We try to use WordPress when ever possible because of it's simplicity, flexibility and expandability. There is also a huge support base online if you want to educate yourself further. We also have experience in Drupal, Moodle and Joomla.
How much does a website cost?
Every project is different due to features and number of pages, however our packages start at $2500 AUD. To get an accurate costing for your project specifications please be sure to complete the quote request form.
How long does a website build take to complete?
As a general guide a site can be fully built in 4 weeks. This time frame does greatly depend on whether content has already been created and how quickly communications are responded to. Site complexity will also determine the outcome.
Will you take on work that was started by another developer?
As long as there are no outstanding accounts and you have appropriate copyright licences/ agreements in place, we are happy to continue working on projects that are not yet completed.
Yes, we most certainly do. We provide training to all of our clients on maintaining their website. If you would like in-depth group coaching session for your business we can prepare a quote for you.
Do you write the content for my website?
We don't offer content writing services, however we can recommend suitable copywriters who specialise in writing for the web.
Do you offers services in social media and email marketing?
We sure can. As part of your project we can include social media and email marketing services.
What is Search Engine Optimisation (SEO)?
Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.