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Care  Plans

Want to ensure your site stays functional and secure?
Our website maintenance packages keep your business ahead of the curve.

A WordPress site without proper maintenance is like an unserviced car. Eventually, it will break down.

Security breaches, crashes or general poor performance can cost your business thousands in lost sales and massive outlays to fix your website. Our website maintenance services ensure your site is updated with all the latest security patches and performance updates - and that issues are fixed promptly if they arise.
Secure Your Maintenance Plan
Website Maintenance
Security Monitoring

Security Monitoring

Due to the popularity of WordPress, there are many potential threats that need to be monitored. Security monitoring scans your website’s source code for malicious entities and notifies our developers so we can fix it quickly. Security monitoring is one of many important steps to keeping your website and data safe.
Uptime Monitoring

Uptime Monitoring

Every minute your website is down is potentially costing you money. When on a website maintenance plan, we track the up-time of your website 24/7. If your website crashes, SevenDev is notified right away and our developers will correct any issues to get your site back up as quickly as possible.

Site Backups

Our maintenance packages come with a full website backup service. This means we take a snapshot of your server, including all site files and database, and store it both on the server and on our hard drives. This process occurs daily to make sure you never lose your data.

CMS Core Updates

All maintenance packages come with CMS core updates. This is vital for websites running a content management system, as regular security fixes are published when new threats arise. These updates may also introduce new functionality to your CMS that might make general tasks easier.

Plugin Updates

Just like core files, plugins must also be updated for security and compatibility. Outdated plugins may not work correctly with your CMS, which is why it’s important to perform updates regularly. All maintenance packages come with plugin updates. Please be aware some commercial plugins may need to be re-purchased for updates.

Database Optimisation

After some time, your site can store a lot of unneeded information in the database, causing it to run slow. Our Professional package includes database optimisation to improve your website speed and ensure it always performs at its best. This process occurs twice a month alongside a database backup.
Priority Support

Priority Support

Have your questions and requests answered first. When subscribing to a website maintenance plan you get access to our priority support desk service. This means you jump to the front of the queue when you need us. You will get access to a dedicated email address only available to the 20 maintenance plans we have available.

Site Reports

At the end of each month we will prepare site reports that will indicate any issues with your site or problems we foresee in the future. Depending on your package, we will also prepare a traffic and performance report. These reports provide tips on how to optimise certain aspects of your site to ensure it is always improving.

Maintenance Hours

Maintenance hours are used to carry out tasks outlined in each website maintenance package, as well as other required site changes. For example, with the basic package we will spend 2 hours a month in your site updating core files and installing security fixes. This time is generally split up across the month to ensure your site is always current.

Our maintenance plans are restricted!

We’d rather provide a great service to a few businesses, than a limited one to many.
Number of maintenance plans left: 3
See Available Maintenance Plans

Website maintenance pricing

A maintenance package is a monthly investment which saves your business money in the long term. Remember the cost of website maintenance is far outweighed by the cost of your website being hacked or not performing to its potential. Packages are limited, so get in quick to secure your spot!

Basic

Best suited for small business websites and blogs and landing pages.

Advanced

Best suited for medium business and small e-commerce websites.

Professional

Best suited for large e-commerce and online community websites.

Enterprise

We offer tailored maintenance packages to suit your unique site build.
Pricing
Plan Cost
$170 per p/m
$300 per p/m
$500 per p/m
Features
Support Hours*
1 hour
2 hours
4 hours
Update CMS Files
Update Site Plugins
Site Status Report
Site Traffic Report
Site Backup
Database Optimisation
SEO Report

Basic

Best suited for small business websites, blogs and landing pages.
$
200
per month
  • 2 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!

Advanced

Best suited for medium business and small e-commerce websites.
$
300
per month
  • 3 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!

Professional

Best suited for large e-commerce and online community websites
$
500
per month
  • 5 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!
* Maintenance hours include the time taken to update CMS core files and plugins.

Have questions about 
our maintenance plans?

Contact us anytime:
[email protected]

What site changes are included in maintenance hours?

Changes include any text or image change that will take us 30 minutes or less. This typically covers things like updating page content, adding a testimonials section or editing your menu items.
These tasks do not cover advanced or custom features like an online shop or membership section. They also don't cover graphic design tasks.
Simply send us an email with clear instructions on the content you want to change on your website.

What if I need work completed that is outside of the maintenance plan?

We can help you with all your website needs. If you have a task that is beyond what is included in your plan, simply let us know and we’ll create a separate quote. See everything we can do.

What if my website is hacked or goes down?

The primary purpose of a care plan is to provide you with security in the scenario that your WordPress website is hacked or compromised. The regular work carried out each month makes it very difficult for malicious activities to harm your website.
In the event your website does go down, we are able to restore it quickly using a nightly backup. This gives you peace of mind and allows you to get back to work as soon as possible.

How are payments made?

Payments are automatically charged to your designated credit card once a month from the day of subscription.
Note: if your business requires a tax invoice for payment to be made, please contact us directly rather than signing up online.

What is not included in the maintenance plans?

Maintenance plans are designed to keep your website health in check and to monitor security and performance issues. We will also complete small site changes as long as they fit in with the maintenance hours supplied in your purchased plan.
There are some things that aren't included in our plans, including unlimited support hours, unlimited phone calls and custom features that require coding. All site changes (besides updates) must be submitted to SevenDev and will be approved on a case-by-case basis.

Can I cancel at any time?

Yes. There are no lock-in contracts unless you have signed one as part of a project. Simply email [email protected] and we will cancel your payment subscription immediately. Please note that there are only a small number of maintenance care plans available. If you cancel, it may be difficult to secure a new spot if you decide to come back.
SevenDev

Start generating more business today

Contact SevenDev to see what we can do for you!

SevenDev

Start generating more business today

Contact SevenDev to see what we can do for you!

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