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Care  Plans

Need assistance managing your site?
Our monthly maintenance packages are for new or existing WordPress sites.

Get back to running your business... and not worrying about your website.

Our monthly maintenance packages are for new or existing sites. We ensure your site is updated with latest security patches and fix issues if they arise. Places are limited so contact us to secure your spot. So what's included?
Secure Your Maintenance Plan
Website Maintenance
Priority Support

Priority Support

Have your questions and requests answered first. When subscribing to a maintenance plan you get access to our priority support desk service. This means you jump to the front of the queue when you need us. You will get access to a dedicated email address only available to the 20 maintenance plans we have available.

Maintenance Hours

Maintenance hours are used to carry out tasks outlined in each package and other site changes. For example, the basic package we will spend 2 hours a month in your site updating core files and install any security fixes that may be available. This time is generally split up across the month to ensure your site is always current.
Uptime Monitoring

Uptime Monitoring

When your website goes down you potentially lose money. When on a maintenance plan, we track the uptime of your website 24/7. If your website goes down SevenDev is notified right away and our developers will correct any issues to get your site back up as quickly as possible.

CMS Core Updates

All maintenance packages come with CMS core updates. This is vital for all websites running a content management system as regular security fixes are published when new threats arise. These updates may also introduce new functionality to your CMS that might make general tasks easier.

Site Backups

Our Professional package comes with a full site backup service. This means we take a snapshot of your server, including all site files and database and store it both on the server and on our hard drives. This process occures twice a month to make sure you never lose your data.

Plugin Updates

Just like our core files, plugins must also be updated for security and compatibility. Out-dated plugins may not work correctly with your CMS that’s why it is important to perform updates regulary. All maintenance packages come with plugin updates. Please be aware some commercial plugins may need to be re-purchased for updates.
Security Monitoring

Security Monitoring

Due to the popularity of WordPress there are potential threats that need to be monitored. These include malware, cross site scripting and other general security vulnerabilities. Security monitoring scans your websites source code for malicious entities and notifies our developers so we can fix it. Security monitoring is one of many important steps to keeping your website and data safe. 

Database Optimisation

After some time, sites can store a lot of unneeded data in its database causing your site to run slow. Our Professional package comes with database optimisation to ensure your site is always performing at it’s best. This process occurs twice a month along side of a database backup.

Site Reports

At the end of each month we will prepare site reports that will indicate to you any issues with your site or problems we foresee in the future. Depending on your package we will also prepare a traffic and performance report. These reports provide tips on how to improve certain aspects of your site so your site is always improving.

Number of maintenance plans left:

0
3

Website maintenance pricing

Hassle free monthly maintenance completed by web professionals. Support hours can also be broken up throughout the month to you give you even greater flexibility. Packages are limited, contact us today to secure your spot.

Basic

Best suited for small business websites and blogs and landing pages.

Advanced

Best suited for medium business and small e-commerce websites.

Professional

Best suited for large e-commerce and online community websites.

Enterprise

We offer tailored maintenance packages to suit your unique site build.
Pricing
Plan Cost
$170 per p/m
$300 per p/m
$500 per p/m
Features
Support Hours*
1 hour
2 hours
4 hours
Update CMS Files
Update Site Plugins
Site Status Report
Site Traffic Report
Site Backup
Database Optimisation
SEO Report

Basic

Best suited for small business websites, blogs and landing pages.
$
200
per month
  • 2 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!

Advanced

Best suited for medium business and small e-commerce websites.
$
300
per month
  • 3 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!

Professional

Best suited for large e-commerce and online community websites
$
500
per month
  • 5 Maintenance Hours
  • 24/7 Uptime Monitoring
  • WordPress and Plugin Updates
  • Daily Site Backups
  • Daily Security Scanning
  • Site Status Report
  • Priority Support
  • Speed Optimisation
  • Malware Removal
  • Database Optimisation
  • Monthly 30min Video Call
Sign Me Up!
* Maintenance hours include the time taken to update CMS core files and plugins.

Have questions about 
our maintenance plans?

Contact us anytime:
[email protected]

What site changes are included in maintenance hours?

Changes include any text or image change that will take us 30 minutes or less. This typically covers things like updating page content, adding a testimonials section or editing your menu items.
These tasks do not cover advanced or custom features like an online shop or membership section. They also don't cover graphic design tasks.
Simply send us an email with clear instructions on the content you want to change on your website

What if I need work completed that is outside of the maintenance plan?

If you have a task that is beyond what is included in your plan, we'll need you to fill in a separate project brief so we can be clear on what you need and create a separate quote.

What if my website is hacked or goes down?

The primary purpose of a care plan is to provide our clients with security in the scenario that their website is compromised. Care plans also make it very difficult for malicious activities to harm your website due to the work that is carried out each month.
In the event your website does go down, we are able to restore it quickly using a nightly backup. This gives you peace of mind and allows you to get back to work as soon as possible.

How are payments made?

Payments are automatically charged to your designated credit card once a month from the day of subscription.
If your business requires a tax invoice for payment to be made contact us directly and do not sign up using the online form. 

What is not included in the maintenance plans?

Maintenance plans are designed to keep your website health in check and to monitor security and performance issues. We will also complete small site changes as long as it fits in with the maintenance hours supplied in your purchased plan.
There are some things that aren't included in our plans and they are: unlimited support hours, unlimited phone calls and custom features that require coding. All site changes (besides updates) must be submitted to SevenDev and will be approved on a per case bases.

Can I cancel at any time?

Yes. There are no lock-in contracts unless you have signed one as part of a project. Simply email [email protected] and we will cancel your payment subscription immediately. Please note that there are only a small number of maintenance care plans available. If you cancel, it may be difficult to secure a new spot if you decide to come back.
SevenDev

Start building beautiful online tools

Contact SevenDev today and get your FREE quote!

SevenDev

Start building beautiful online tools

Contact SevenDev today and get your free quote!

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